Reed & Co Solicitors understands that protecting personal information and data is very important.
The purpose of this POLICY is to explain when, why and how Reed & Co Solicitors collect personal information and data and, more importantly how it is used. In addition, Reed & Co Solicitors explain the conditions which they adhere to for disclosure to others but also how they maintain its security.
All prospective and actual Clients should read this policy together with the Terms of Business which outline further detail regarding Reed & Co Solicitors’s professional duty of Confidentiality. This Policy applies to all potential and actual Clients if personal information has been supplied to them, even if these individuals decide not to proceed with any service they offer.
This notice does not apply to any websites that may have a link to Reed & Co Solicitors.
Reed & Co Solicitors is a Recognised Body, authorised and regulated by the Solicitors Regulation Authority under number 833570.
Data is collected, processed, and stored by Reed & Co Solicitors, and they are known as the “data controller” of the personal information provided to them. They will handle and store personal information in line with the statutory legal framework, including the General Data Protection Regulation and the Data Protection Act 2018.
The Data Protection Officer is James Reed who can be contacted by email at james.reed@reedandcosolicitors.co.uk
Alternatively, you can write to him at Data Protection Officer, 16 Clock Tower Park, Liverpool, L10 1LD.
This website and non-reserved legal services are not appropriate for children, this is because any legal work undertaken on behalf of children is usually supplied through their parent or guardians. If you are a child that requires further information or additional explanation regarding the use of your data, please email james.reed@reedandcosolicitors.co.uk.
What we need:
The specific information and data needed will depend upon the legal service you require but we only request from you the exact information or data to enable us to support your legal claim and what you contracted us to do.
There are two types of personal data/information that you may have supplied to us.
Information and Data comes from many sources such as:
The secondary reason is to support us in pursuing your claim by providing as much information and detail as necessary to do this.
The following are some examples, although not exhaustive, of what we may use your information for:-
We have implemented a data protection regime, in accordance with our regulatory obligations, to ensure the effective and secure processing of your personal data. We will not sell your information nor share with third parties for marketing purposes and only use it for the purpose for which it was given.
However, in some circumstances, in carrying out your legal work, we may need to disclose some information to third parties for example:-
We use third-party advertising representatives, who design, host, and manage our advertisements. They will also set cookies on your device in accordance with our cookie policy. They are our data processor, which means they only process your data under our contract with them and under our strict instruction. You may opt out of these at any time. They receive a copy of the data that you have submitted through our website, including your IP address. We also use third-party advertising services that provide analytical information about our advertising to help us improve this in the future. In any event, the data held by analytics firms is on an anonymised basis meaning they cannot identify you.
In the event any of your information is shared with the above third parties, we ensure that they comply,strictly and confidentially, with our instructions and they do not use your personal information for their own purposes unless you have explicitly consented to them doing so.
There may be some uses of personal data that may require your specific consent. If this is the case, we will contact you separately to ask for your consent which you are free to withdraw at any time.
Please also be advised that when you visit this website, cookies will be used to collect information about you such as your Internet Protocol (IP) address which connects your computer or mobile device to the Internet, and information about your visit such as the pages you viewed or searched for, pages response times, download errors etc. We store these cookies on our UK servers. we do this so that we can measure our website’s performance and make improvements in the future. Cookies are also used to enhance this website’s functionality and personalisation, which includes sharing data with third-party organisations.
You can control this by adjusting your cookies settings and choose to opt in for the use of our cookies or not. Further information on the use of cookies can be found at http://www.allaboutcookies.org
For convenience or as a matter of necessity, where we share personal data for the reasons outlined in this policy, we may transfer it to countries or territories outside the of the European Economic Area (EEA). We may also do so if we decide to use a third party to process personal data for us who are located outside or conduct processing outside the EEA. We make these transfers when we deem it appropriate for the administration of our business, to provide or obtain services from third parties.
Where we transfer data outside of the EEA, we will use a method specified in the GDPR which provides an adequate level of protection for the rights and freedoms of affected persons.
We take the protection of personal information very seriously and will deploy appropriate measures to maintain the confidentiality, integrity and availability of the information you have provided.
Such measures include:
Under the terms of data protection legislation, you have the following rights:
This privacy notice, together with our Cookies Policy, fulfils our obligation to tell you about the ways in which we use your information as a result of you using this website.
You have the right to ask us for a copy of any personal data that we hold about you. This is known as a “Subject Access Request”. Except in exceptional circumstances (which we would discuss and agree with you in advance), you can obtain this information at no cost. We will send you a copy of the information within 30 days of your request.
Reed & Co Solicitors Ltd,
Building 16,
Clock Tower Park,
Liverpool,
L10 1LD
Or email james.reed@reedandcosolicitors.co.uk.
You are entitled to have personal data rectified if it is inaccurate or incomplete. If any of the information that we hold about you is inaccurate, you can either:
Contact us on 0151 372 0875 or email:
Contact our Data Protection Officer on: james.reed@reedandcosolicitors.co.uk
Right to Erasure / Right to Be Forgotten
You have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing. This right only applies in the following circumstances:
You have the right to object to the continued use of your data for any purpose listed above for which consent is identified as the lawful basis for processing i.e. you have the right to withdraw your consent at any time. The continued use of your data for any purpose listed above for which the lawful basis of the processing is that it has been deemed legitimate.
You have the right to request the restriction or suppression of your data. When processing is restricted, we can store the data but not use it. This right only applies in the following circumstances.
In some cases, you may be able to request for your information to be provided to you or to another company in a format that can be processed electronically by you or the other company. If you want to request this, you will need to contact us.
If you would like to object to automated decision making without any individual involvement, and to the profiling of your data, please contact our Data Protection Officer at james.reed@reedandcosolicitors.co.uk.
There may be occasions where we am unable to delete the data due to our legal or regulatory obligations. We will however discuss this with you if you request for your information to be deleted.
We will typically retain information for a period of 7 years. This is due to regulatory reasons and to ensure our business records are adequate to maintain the requisite levels of insurance to protect our clients and non-clients.
We may contact you for the purpose of direct marketing. This means that we may use your personal data that we have collected in accordance with this privacy policy to contact you about our services, which we feel may interest you. The direct marketing communications may be provided to you by social medial channels, email, or post. We will never send marketing communications via SMS or call you without your specific consent; nor do we ever pass on or sell your details to a third party.
The following are examples, although not exhaustive, of how we collect your personal information:
As we handle enquiries at different stages, we separate these enquiries in two ways. we will take the following steps:
The following are examples, although not exhaustive, of how we may use your personal information for our legitimate business interests:
You have the right to object to this processing. Should you wish to do so please email james.reed@reedandcosolicitors.co.uk.
We use publicly available social media platforms to promote our services, to provide updates and to share any news and promotional updates. We may collect personal information from these social media platforms, for example, if you post a message on our Facebook page.
By providing any of your information to us through these platforms you should be aware that:
The social media web pages are publicly available, and you must not provide any personal or sensitive information on our pages that are accessible to the public, such as your account information. We may ask you for your account information via a private message to identify you and to service any request you make; and Each social media platform will process any personal information you provide through the platform and will be processed in accordance with its own privacy policy. The privacy policies are available to view on each social media platform.
When you visit our website or similar websites Google may use our advertisements promoting our products and services which may appear on other third-party websites you visit across the internet for remarketing purposes, including cross-device remarketing. Google and other third parties will use cookies to tailor advertisements for website users based on their previous visit to our website.
More information about cookies can be found below.
We do not have any control over the advertisements you see on other third-party websites however you can request to opt-out or customise these advertisements by using the Google Ads Preference Manager.
We currently do not record and retain telephone calls.
If you have any questions or queries or wish to raise a complaint on how we have handled your personal data you can contact our Data Protection Officer who will investigate further, using the address or email below:
Data Protection Officer
James Reed
Building 16,
Clock Tower Park,
Liverpool,
L10 1LD
Email: james.reed@reedandcosolicitors.co.uk
If you are not happy with how we process your personal information you should contact m in the first instance. If you’re not happy with how we have dealt with your complaint you have the right to lodge a complaint with the Information Commissioner’s Office. You can find their details on their website at https://ico.org.uk/
We keep this Privacy Policy under regular review, and we will place any updates on this web page. This Privacy Policy was last updated on 24/11/23
This Privacy Policy covers information that is collected from this website only. Other sites to which this website may be linked are not covered by this Privacy Policy. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.